Miriam

2025-01 → actualidad

Leading and managing audiovisual production projects for esports tournaments and events. Coordinating production teams, observers, casters, analysts, hosts, and technical staff. Planning and overseeing live broadcasts for tournament organizers, teams, and industry clients. Managing budgets, staff recruitment, and operational resource allocation. Developing production solutions tailored to the specific needs of clients and events. Ensuring high audiovisual quality standards, visual identity consistency, and broadcast excellence. Managing business relationships with clients, suppliers, and strategic partners. Preparing commercial proposals, budgets, and production plans. Implementing continuous improvement processes to enhance operational efficiency and service quality. Coordinating international projects and collaborating with multicultural teams in remote environments.

2025-01 → actualidad

Leading the strategic direction and overall management of the organization, defining growth objectives and developing new projects. Coordinating multidisciplinary teams across operations, competition, production, marketing, and talent management. Designing, planning, and executing esports competitions at both national and international levels. Managing relationships with organizations, teams, sponsors, suppliers, and external partners. Overseeing budgets, financial control, and profitability analysis of events and competitions. Developing and implementing operational procedures to ensure tournament quality and professionalism. Negotiating and managing commercial agreements and strategic partnerships. Coordinating live broadcasts, audiovisual productions, and event coverage. Analyzing participation, audience, and performance metrics to support decision-making and continuous improvement. Driving brand growth and positioning within the competitive esports ecosystem.

2023-01 → actualidad

Managing and supervising the center's staff. Planning and organizing children's events and activities. Monitoring financial performance, including sales, costs, margins, and key performance indicators (KPIs). Supervising inventory, stock control, and purchasing processes to ensure operational profitability. Coordinating internal audits and ensuring compliance with company procedures and standards. Resolving customer issues and handling complaints to maintain a high-quality customer experience. Implementing continuous improvement initiatives to enhance productivity, profitability, and customer satisfaction.

2019-01 → 2023-12

Leadership and supervision of operational staff. Planning, organization, and execution of children's events and entertainment activities. Summer camp coordination and supervision. Delivery of recreational and leisure activities for children and young people. Customer service and day-to-day operational management. Website administration and email communications management. Support in food service and kitchen operations when required.